Shipping

At Pink Willow Boutique, it's our goal to get orders shipped out as quickly as possible! All orders will ship within 1-2 business days (unless the item is a pre-order.) All pre-order items will have the expected ship date listed in the product description.

Processing time: is typically between 1-2 business days to be processed and shipped from Chico, CA. Weekends and holidays are excluded from processing and shipping times, You will receive an email with tracking information when your order has been shipped.  Please allow 24 hours for your tracking # to start working. You are responsible to ensure you enter the correct shipping address. If items need to be reshipped, there may be additional shipping charges.

US Shipping: All US orders ship First Class mail with  USPS  for FREE! . Arrival time is estimated to be 3-5 business days, although there may be additional delays due to holidays or weather beyond our control. We do not ship to any PO Boxes, so please note that your order will NOT ship until we receive a non PO Box address.

APO/FPO: Yes! We will ship to you for a flat fee of $20. We are not responsible for delays or any additional customs charges once the package leaves the US.

Thank you for your service! 

 

International Shipping: We offer shipping to Canada using USPS Priority Mail. All orders under $150.00 ship for a flat fee of $15.00, orders over $150.00 ship for Free!  We are not responsible for delays or any additional customs charges once the package leaves the US.

We are not responsible for any lost or stolen packages. Once your order has been handed off to USPS, we are no longer responsible for your package. If you have questions about the location of your package while in transit, please contact the USPS at www.usps.com or call 1-800-ASK-USPS. Please be sure you are shipping to a secure location. 

 

If you have questions regarding your order, please contact us at: hello@shoppinkwillow.com 

 

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